Shelby is a skilled strategist and an expert in driving operational improvements in local government. At Bennett Midland, Shelby has facilitated strategic planning for major social service organizations, including the Lesbian, Gay, Bisexual, and Transgender Community Center, Sanctuary for Families, and the New York Legal Assistance Group. She has advised mayors’ offices across the country to help them make a measurable impact on major challenges in their cities, and supported implementation planning for “Raise the Age” New York City—a complex initiative to redesign the local juvenile justice system.
Prior to joining the firm, Shelby redesigned and directed property tax benefit programs for the New York City Department of Finance. Prior to that, she was a policy advisor and project manager for the New York City Mayor’s Office of Operations, where she worked on initiatives that improved the efficiency and effectiveness of public services. Shelby also led a business and job retention program at the New York City Department of Small Business Services. Shelby holds a Master’s in Urban Planning from Columbia University and a BA from Haverford College.